RMB settlement stuck at the counterparty bank: what to do?
Fatou D.
Verified member · Procurement lead
A USD 320,000 payment settles in renminbi and has not arrived after 18 days.
The client sent a remittance receipt, but our bank cannot find it.
Intermediary bank or incomplete details? How do we chase it?
Discussion (3)
Ade O.Verified member · Procurement lead2026-09-22
Ask for the UETR on the SWIFT message; with it the bank can see where it stalled.
Yusuf B.Verified member · Dealer2026-09-23
Account and holder name must match the contract; a mismatch means return and two more weeks.
Grace W.Verified member · Project chief engineer2026-09-24
Write arrival deadlines and late liability into future contracts; do not ship on a receipt alone.
Recent replies in this thread, ordered by posting time
Join the Discussion
Sign in to reply; content appears after review.
Log in to Reply