Safety & ComplianceKenya2026-10-25

Kenya PVoC model differs from the invoice: how to fix it?

R

Rui C.

Verified member · Export inspection

The PVoC certificate says SY215C; the invoice and packing list say SY215C.8, one suffix apart.

The goods are at port and the broker says conformity must be re-checked.

How is this normally corrected, and how long does it take?

Discussion (3)

  • ChenVerified member · Export inspection2026-10-26

    Confirm whether the suffix is a configuration code or a different model; a letter explains configuration, a model change needs a new certificate.

  • Yusuf B.Verified member · Dealer2026-10-27

    Amending takes three to five days, longer over weekends; ask the broker whether release before amendment is possible.

  • Fatou D.Verified member · Procurement lead2026-10-28

    In future, align model, suffix and nameplate photo before issuing documents; it saves the most.

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